Cookie Policy
Last Updated: October 1, 2026 · Effective Date: October 1, 2026
1. What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently and to provide information to website operators. Alongside traditional cookies, we also use similar technologies like local storage and session storage.
2. How TxnTrust Uses Cookies
TxnTrust uses cookies for two distinct purposes: (a) to operate the platform securely and (b) to understand and improve how the platform is used. We use the minimum necessary cookies required to keep the platform secure and functional.
2.1 Strictly Necessary Cookies
These cookies are essential for the platform to function. Without them, you cannot log in, initiate transactions, or use any authenticated feature. They cannot be opted out of. They do not track you across websites, collect personally identifiable information for advertising, or profile your behaviour.
2.2 Analytics Cookies (Optional)
With your consent, we use a limited set of analytics cookies to understand feature usage on our platform — for example, which pages are visited most, where users experience errors, and how navigation patterns flow. We use this exclusively to improve the product. We do not use third-party advertising networks or sell this data.
We do not set analytics cookies on the core merchant dashboard, only on the marketing website.
3. Cookie Reference Table
The following is a complete list of cookies we set:
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| txntrust_cookie_consent | Stores your cookie consent preference (accepted/declined). | 12 months | Necessary |
| access_token | Authenticates your current session. Required to use the merchant dashboard. | Session (15 min) | Necessary |
| refresh_token | Allows seamless session renewal without requiring re-login. | 7 days | Necessary |
| __Host-csrf | Prevents Cross-Site Request Forgery attacks on state-changing actions. | Session | Necessary |
| _txntrust_anon | Anonymous analytics identifier to measure page performance (only with consent). | 90 days | Analytics |
4. Third-Party Cookies
TxnTrust does not embed third-party advertising networks, social media tracking pixels, or ad-technology scripts on our platform. The only third-party technology present on our marketing pages are: standard web fonts (loaded from Google Fonts CDN) and our own analytics (which are first-party, proxied through our own domain).
5. Security of Our Cookies
All cookies that store security-sensitive information (e.g., authentication tokens) are set with the following attributes to protect them:
- →Secure: cookies are only transmitted over HTTPS connections.
- →SameSite=Strict: cookies are not sent on cross-site requests, mitigating CSRF attacks.
- →HttpOnly (where supported): prevents client-side JavaScript from accessing session cookies, mitigating XSS-based token theft.
6. Managing Your Cookie Preferences
You can manage your preferences for optional (analytics) cookies using our Cookie Consent banner, which appears on your first visit and can be recalled at any time by clearing your browser's local storage for our domain.
Browser-level controls: Most browsers allow you to block or delete cookies via their settings. Please note that blocking strictly necessary cookies will prevent you from authenticating and using the platform. Links to cookie settings for common browsers:
7. Contact Us
Questions about our use of cookies? Contact us at privacy@txntrust.com or read our full Privacy Policy.